The OUTsurance OSS Hastings Learnership 2026 is a valuable opportunity for unemployed South African youth who want to gain practical work experience while earning a recognised qualification in the insurance and financial services sector. This learnership is designed to bridge the gap between education and employment by combining structured training with real workplace exposure. For many young people, it serves as a stepping stone into a long-term career in customer service, operations, or the broader insurance industry.
OUTsurance is a well-known and reputable company in South Africa’s financial services sector. Through its Outsourced Shared Services (OSS) division and the Hastings business unit, the company offers learnerships that focus on developing skills relevant to call centre operations, customer support, and insurance administration. The 2026 OSS Hastings Learnership continues this commitment to skills development and youth empowerment.
What Is the OSS Hastings Learnership?
The OSS Hastings Learnership is a structured 12-month programme that allows participants to work while they study. Learners are placed in a professional working environment where they perform daily duties, attend formal training sessions, and complete assessments required for an accredited qualification. The programme is aligned with industry standards and focuses on developing both technical and soft skills.
Participants are treated as learners, not permanent employees, but they gain exposure to real work situations that are highly valuable when applying for future jobs. At the end of the learnership, successful learners receive a formal qualification that improves their employability in the insurance and financial services sector.
Duration and Location
The learnership usually runs for a period of twelve months. During this time, learners are expected to attend work and training on a full-time basis. The OSS Hastings Learnership is typically based in Centurion, Gauteng. Applicants should be willing and able to travel to the workplace daily, as attendance and punctuality form part of the programme requirements.
Stipend and Benefits
One of the key attractions of the OUTsurance OSS Hastings Learnership is the monthly stipend. Learners receive a fixed stipend throughout the duration of the programme. This financial support helps cover basic living expenses such as transport and meals, making it easier for unemployed youth to participate in the programme.
In addition to the stipend, learners benefit from structured training, mentorship, and exposure to a professional corporate environment. They also gain valuable work experience that can be added to their CV, which is often a major challenge for first-time job seekers.
Minimum Requirements
To be considered for the OSS Hastings Learnership 2026, applicants must meet specific criteria. These requirements ensure that the programme targets individuals who will benefit most from the opportunity.
Applicants must be South African citizens with a valid identity document. A completed Matric or Grade 12 certificate is mandatory. Most learnerships of this nature target youth between the ages of 18 and 35. Applicants are generally required to be unemployed at the time of application and should not have previously completed a similar INSETA-funded learnership.
Basic computer literacy is important, as learners will work with systems, data capture tools, and communication platforms. Good communication skills in English are also essential, as the role involves interacting with customers and team members on a daily basic
What Learners Will Do
During the learnership, participants are placed in operational roles related to customer service and call centre support. Typical duties may include handling inbound and outbound calls, assisting customers with queries, capturing and updating information on systems, and following company procedures and compliance requirements.
Learners are also required to attend training sessions, complete assignments, and participate in assessments as part of the qualification. Time management and commitment are crucial, as learners must balance work responsibilities with study requirements.
The programme is designed to help learners develop confidence, professionalism, and a strong work ethic. These qualities are highly valued by employers across many industries.
Skills and Competencies Developed
The OSS Hastings Learnership focuses on developing a wide range of skills. These include communication skills, customer service excellence, problem-solving, teamwork, and adaptability. Learners also gain exposure to the insurance environment, including basic product knowledge, compliance principles, and operational processes.
In addition to technical skills, learners develop soft skills such as discipline, accountability, and the ability to work under pressure. These skills are transferable and can be applied in many different career paths beyond insurance.
Application Process
Applications for the OUTsurance OSS Hastings Learnership 2026 are usually submitted online through official recruitment platforms used by the company. Applicants are required to prepare a detailed CV, a certified copy of their South African ID, a certified Matric certificate, and sometimes a short motivation explaining why they want to join the learnership.
It is important to ensure that all information provided is accurate and up to date. Incomplete applications may not be considered. Shortlisted candidates may be invited to complete assessments, interviews, or both as part of the selection process.
Why This Learnership Matters
Youth unemployment remains a significant challenge in South Africa. Learnerships like the OUTsurance OSS Hastings Learnership play a crucial role in addressing this issue by providing young people with practical experience and recognised qualifications. For many participants, this programme represents their first exposure to a formal working environment.
Completing the learnership successfully can open doors to future employment opportunities, either within the insurance industry or in related fields such as customer service, administration, and sales. Even if permanent employment is not guaranteed, the experience gained significantly improves a learner’s chances in the job market.
Conclusion
The OUTsurance OSS Hastings Learnership 2026 is an excellent opportunity for motivated, unemployed youth who are eager to learn and grow professionally. By combining structured training, workplace experience, and financial support, the programme equips learners with the tools they need to build a sustainable career.
For individuals who meet the requirements and are serious about personal and professional development, this learnership can be a life-changing opportunity. Careful preparation, commitment, and a willingness to learn are key to making the most of this programme